Frequently Asked Questions

How do I make a reservation at Jellystone Park™?

 

Fill out our online reservation form here, or you can give us a call at (262) 835-2565.

What are your check-in and check-out procedures?

 

Campsites: Check-in time for Campsites is after 3pm and Check-out time is 12pm.
Cabins: Check-in time for Cabins is after 4pm and Check-out time is 10am. 

Campers may arrive between 3pm and when the office closes. If you anticipate a late check-in, please contact the office before it closes.

What is your reservation deposit policy?

 

Reservations must be paid in full at the time you make the reservation.

We do offer half down payments on select bookings, made 60 plus days in advance. Final payment is due 45 days in advance of your arrival date. Only valid on individual site reservations.

Just a friendly heads-up: If there are any issues with your final payment, our Reservations Team will reach out to you via call and email. You'll have a grace period of 7 days to settle your balance. After 4 days overdue, you'll receive a final reminder call. If payment isn't received by day 8, unfortunately, we'll have to cancel your reservation.

What is your policy on early arrivals and late departures?

 

We are only able to accommodate those requests for guests whose sites/cabins are available. To see if your site is open, on the day of your arrival, check out our Early Access availability. If available, the following options are:

Sites 12pm Site Check in: $25 will include onsite access and activated wristbands.

Cabins 1pm Cabin Check in: $45 will include cabin access and activated wristbands.

Check-in time for all sites that are occupied the previous night is 3pm and cabins are 4pm. Late check-outs will be available for those sites/cabins that are not booked the following night. Please inquire by 10am in the office if you wish to have a late check-out.

Stay on campsite/late check-out at 4pm: $30
Stay in cabin/late check-out at 2pm: $45

*Due to high capacity, early arrivals and late departures are rarely available for cabin rentals. However, cabin guests may use the campground facilities until 1pm after checking out of their cabin at 10am.*

What is your visitor policy?

 

Invite your friends and family to join in the fun with you! Just remember, your guests must leave the park by 10:00 PM. Guest entrance/registration is located at 10006 7 Mile Rd, Caledonia, WI 53108 at the Ember Lodge. Limit 6 visiting guests per site.

Your guests must know your site or cabin number and last name your reservation is listed under to be admitted as a guest. This is done for your personal security and privacy.

If guests are planning to do Adventure Island (the water obstacle course) they will purchase an Adventure Island ticket and do need to purchase a visitor pass. This will still allow your guests access to the beach area, general swim and jumping pillow as well as the amenities campers have access to other than the pool area.  They may attend activities if space permits. Only overnight Jellystone Park™ Campers with reservations have access to the Water Zone. Guests visiting someone camping at Jellystone Park™ that do not want to use Adventure Island can pay for a beach visitors pass. For the comfort and safety of all of our guests, all guests visiting campers at Jellystone Park™ must both register and pay the entrance fee to have access to be in the park. Those not abiding will be removed immediately along with the site renter. Guest parking is in the main (large Bear Paw Beach lot). Guests are not able to access the campground by vehicle. Please plan accordingly.

Jellystone Park™ Camper guest beach pass $15
Jellystone Park™ Camper guest senior pass $9
For Adventure Island, select “Adventure Island pass.” (Must choose day use, not camper.)
*Rates vary.

Please visit our Bear Paw Beach & Adventure Island website for additional information, and to pre-reserve and pay for your guest passes. Limited guest passes are sold per day. We offer a limited quantity of guest passes per day, once passes are sold out no additional guest passes may be purchased online or in person at the campground. We advise pre-paying and booking online in advance to guarantee your guests have access to the campground.

How do I get to Jellystone Park™?

 

You can find a map on our contact page. Jellystone Park™ Camp-Resort in Caledonia, WI is located off Hwy 38 between Racine and Milwaukee. From I-94, take Exit 326, 7 Mile Rd. Go east for about two miles until you reach the stoplight at Hwy 38. Go left (north), and you will find us waiting for you about ¼ mile up on the right hand side. We’re about 15 minutes from the Milwaukee Airport and 75 miles north of Chicago!

What is your cancellation policy?

 

Sites: You may cancel your reservation up to two weeks prior to your arrival date and receive a full refund, minus a $35 bookkeeping fee. There will be no refund if you cancel less than fourteen days before your arrival date.

Cabins: You may cancel your reservation up to 30 days prior to your arrival date to receive a full refund, minus a $50 bookkeeping fee. There will be no refund if you cancel less than thirty days before your arrival date.

Golf Carts: You may cancel your golf cart reservation up to two weeks prior to your arrival date and receive a full refund, minus a $25 bookkeeping fee. There will be no refund if you cancel less than fourteen days before your arrival date.

Holidays and Special Events: Reservations for Memorial Day, 4th of July, Labor Day and Columbus Day do require a 30 day cancellation notice. Special events such as Harley-Davidson Anniversary dates do require a 30 day cancellation notice. There will be no refund if you cancel less than thirty days before your arrival date.

Besides what’s listed above, there are no weather-related refunds as camping is an outdoor experience.

Can I change the date of my reservation?

 

You can modify your booking dates once for a fee of $35, which also applies if you decrease the number of nights or days; any refunded days will be subject to a deduction of the $35 fee.

Please note: dates changes can only be done one time.

Do you have free internet access?

 

We do have wireless capabilities for our guests to access the internet. At any given time, WIFI can be accessed by using our “Yogi Bear™ Pavilion” to log on to the internet.* You may OR may not be able to access the internet directly from your campsite. Because we do not have a charge for this service, we do not provide any technical support at all.

*Weather, or other circumstances beyond our control, may cause internet to be inaccessible for an unknown period of time.

What is included in your rates?

 

Here at Jellystone Park™ Camp-Resort in Caledonia, WI, we want everyone to have a lot of fun! For your family’s enjoyment, we have our awesome Water Zone (see dates for water amenities) which has an activity pool, Yogi Bear’s Picnic Splash and big waterslides. Off shore, we have a Jumping Pillow, Mini Golf, Laser Tag, inflatables, playgrounds, horseshoes, many free daily activities and much more. Your rates are based on your site or cabin type and the number and ages of your family members. When you arrive, simply show your wristband to access all of these fantastic things.

Jellystone Park™ in Caledonia campers receive free access to Bear Paw Beach general swim area, playground and Jumping pillow and get exclusive discounted rates for Adventure Island- the largest inflatable obstacle course in the US.

Do you have golf carts to rent?

 

Yes we do! We have a limited number so we strongly suggest you reserve one when you make your camping reservation. A golf cart can only be pre-reserved if it is reserved for the entire length of your stay. The golf cart rental fee must be paid in full at the time of the reservation.  The cancellation policy is 14 days before arrival to receive a full refund less a $25 cancellation fee. There will be no refund if you cancel less than fourteen days before your arrival date. You must reserve a golf cart by phone: (262) 835-2565

Holiday rentals: Must be 30 days before arrival to receive a refund mins a $25 cancellation fee. These holiday dates include Memorial Day, 4th of July, Labor Day and Columbus Day.

Can we bring our own golf cart, ATV, or scooter?

 

We welcome electric scooters but we do not allow campers to bring in golf carts, ATV’s, mini bikes, or motorized scooters. We will be happy to rent you one of our Golf Carts. All electric kids’ cars for children 9 and under should be left at home.

Can we fly a drone?

 

For the safety and privacy of our guests and staff, we ask that you please refrain from using drones on the campground premises for the use of photography, video and/or viewing purposes.

How old do you have to be to rent a golf cart?

 

To rent a golf cart, you must be 21 years of age and have a valid driver’s license and a major credit card. The renter is responsible for the cart at all times and must sign a contract agreeing to all terms, including leaving a credit card imprint for any damages. All drivers must be at least 21, and carry a valid driver’s license. We have a large number of children here and safety is a high priority with us. We expect any drivers to operate our golf carts responsibly. Any dangerous driving will result in the cart being taken back and no refund will be given.

How old do you have to be to rent a site?

 

A person must be 18 years of age to rent a site. All persons staying on the site must be 18 or with a parent or legal guardian.

Do you have seasonal sites?

 

We have a limited number of seasonal sites. We have seasonal sites available from the first day of the season in May until Columbus day. Those seasonals who sign up for the following year are able to leave their camping units on site for no additional charge. The immediate family will have access to all of our amenities. Up to two guests at any given time may also use our amenities free of charge. Electricity and water is metered and billed, usually two times a summer. Please contact a reservationist for the cost of renting a seasonal site.

Do you have a laundry facility?

Yes, we have a laundry facility onsite. There is not a quarter machine currently available but rolls of quarters can be purchased at the main office.

Can I get a large group discount?

 

For those who book 20 sites or more, we will offer a discounted rate on most weekdays and on some off season weekends based on availability and advanced reservations.

Do you have rules about pets?

 

We are happy to have well behaved family pets at Jellystone Park™! And, of course, polite campers would never let their animals make noise at night that would keep their neighbors awake. Please keep your pet leashed at all times while staying at Jellystone Park™.  We have a 2 dog maximum rule per campsite. We also have 6 pet friendly Cabin Rentals; two Boo Boo™ Basic Cabins (B82 & B171), two Cindy Bear™ Cozy Cabins (C5 & C9), and two Yogi Bear™ Deluxe Cabins (Y62 & Y69) that can be rented for an additional fee per stay (maximum of 2 dogs). Please visit our cabins page for more information regarding our pet friendly cabins. Please note: A $400 cleaning fee will be charged to any guest who has a pet in a non pet friendly cabin.

How many people are permitted on a campsite?

 

All of our sites are set up for one family per site which includes parents and their immediate children (no more than four adults allowed per site). The maximum amount of people allowed on a site is 6.

How many cars can fit on my site?

 

All cabins and campsites have space for 2 vehicles with the exception of no-hook up campsites which has space for 1 vehicle.

Do infants count as part of the head count for overnight stays on a site or in a cabin?

 

Yes, infants do count as part of the head count maximum on sites and cabins. For example, if you reserved a Boo Boo™ Basic Cabin and had 2 adults, 4 older children plus an infant we would not be able to permit this, as this cabin only accommodates up to a maximum of 6 people.

Does the park enforce quiet time?

 

Yes, we do enforce quiet hours at our park. Weekdays and weekends, our quiet time is between 11PM - 7AM. All children are to be at their campsites during this time as well. The objective of our policy is to provide a peaceful and secure atmosphere for all of our campers!

Are cabin/site numbers assigned for reservations?

 

You may pay a $35 cabin locking fee or $25 site locking fee to request a specific site/cabin; requests are guaranteed unless something is physically wrong with the requested cabin/site that makes it unrentable. If you do not pa cabin/site request, you will not know your exact cabin/site number until check in.

When do the water facilities open and close for the season?

 

The Activity Pool, Picnic Splash, and 2 large waterslides open the Friday of Memorial Day Weekend and are open daily for the season through Labor Day. After Labor Day the activity pool is open for September weekends only as weather permits (Picnic Splash and 2 large waterslides close for the season late afternoon on Labor Day). If weather becomes too cold for functional operations, the pool will shut down for the season. Final hours will be posted on the Activity Schedule for your reservation date.

What are the pool hours?

 

Yogi Bear’s Water Zone is open from 10AM - 8PM. It is open Memorial Day Weekend - Labor Day Weekend.

Do you offer a local visitor amenity pass?

 

Everyone in the neighborhood knows what a great time everyone is having at Caledonia’s, Jellystone Park™ and they want to come play too.  We would be happy to have our neighbors come have fun with us when we have room. Day Pass entrance/registration is located at 10006 7 Mile Rd, Caledonia, WI 53108.

Check out Bear Paw Beach & Adventure Island and purchase a Beach Pass or jump on Adventure Island with a Single or Double session!

Please visit Bear Paw Beach & Adventure Island to view pricing information on day use passes for locals.

Don’t see your question here?

Get in touch with us.

 

Phone: (262) 835-2565


Endless FUN from day ONE!